Privacy Policy

By using Trinity Laban's digital services you agree to our use of cookies as described in our privacy policy below. This privacy policy explains what data is gathered from web clients visiting the web servers of Trinity Laban Conservatoire of Music and Dance, and how that data is used and/or stored.

Data Collected

Information is gathered from clients via several methods which are detailed below:

Cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Trinity Laban's website(s) use cookies in a number of areas, including but not limited to Google Analytics, YouTube and AddThis tracking services across the site (see below) and the What's On event booking pages, where the data the user has previously entered is stored for a period of time in the browser. Cookies are also used in some of our associated microsites, including but not limited to our Online Shop and Student Self Service online application system. These cookies are stored in the web browser; most are transient, meaning they are not stored permanently.

Clear Cookies and Manage Cookie Preferences

Most web browsers allow you to manage your cookie preferences. You can normally choose to refuse all cookies or delete certain cookies. The following links show you how to manage your cookie preferences for a number of common web browsers:

Google Analytics, YouTube and AddThis Tracking

Trinity Laban uses Google Analytics and other tracking services (including but not limited to the video-sharing platform YouTube and the sharing and social data platform AddThis) on its web site to measure and analyse visitor information. Like many services, these use cookies to track visitor interactions.

The information collected automatically from all users by Google Analytics includes:

  • What time the current visit occurred
  • Whether the visitor has been to the site before
  • What site referred the visitor to the web page
  • Browser type and version, operating system, and platform
  • Country, state, and city of computer

Please note that this is not an exhaustive list of the data Google Analytics collects.

Every computer and device connected to the Internet is assigned a unique number known as an Internet Protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country, state, and city from which a computer is connecting to the Internet. Google Analytics collects the IP address of website visitors in order to provide website owners a sense of where in the world their visitors come from.

Web Forms

Forms on Trinity Laban's web site(s) may request users to supply their personal details, bank details and/or credit card details in order to receive goods or services, or to make donations. Where possible and appropriate, such forms operate over secure connections so that data is safeguarded.

Some forms allow users to register their interest on receiving regular communication about our activities. This could include post, email and other forms of communication. The user will not be sent any such information unless they "opt in" by selecting the appropriate option on the form. The user may unsubscribe at any time by using the unsubscribe link within the email or by contacting us.

By supplying such information the client consents to the Institution storing the information. Personal information provided will only be used for the purpose stated and will not be sold, licensed or traded to third parties.

Personal information collected and/or processed by Trinity Laban is held in accordance with the provisions of the Data Protection Act 1998.

Log Files

Trinity Laban's web server also tracks requests made of it to centrally held log files, which can contain any or all of the following types of data:

  • Date and time of connection
  • File(s) requested, whether the request was successful and the size of file(s) sent in response
  • Referring page (what page the visitor came from), as supplied by the web browser
  • The software used to access the server, as supplied by the client browser

Information gathered is used for server administration, and may be kept indefinitely. Log files do not contain any personal information.

Contact

If you have any queries about our privacy policy, please contact:

Jonathan Peel
Trinity Laban Conservatoire of Music and Dance
Faculty of Music
King Charles Court
Old Royal Naval College
London, SE10 9JF

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