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We appreciate you may have some questions around the current situation and hope the following FAQs can help provide answers.

General Questions

 

When Will Trinity Laban re-open?

We are staying updated with advice from UK Government and Public Health England. When we are advised to to so, we will re-open our buildings. It may take longer to return to face-to-face teaching.

 

Staff and students should check their Trinity Laban emails regularly for the most up-to-date information.

 

For students 

When and how should I self-isolate?

The NHS has published a comprehensive guide to self-isolation.

You should self-isolate when you begin to display symptoms, such as a high temperature, fever, or new continuous cough. 

During self-isolation you should avoid, as far as is possible, any contact with any other people. You should not leave your house, flat or room.

Will performances, rehearsals and masterclasses go ahead?

All performances, rehearsals and masterclasses from now until further notice have been cancelled or delayed until we can reschedule them. 

Will exams/assessments go ahead?

Registry is working with colleagues across both faculties over the coming days to review arrangements for upcoming assessments. Updates will be posted on the Moodle pages for each module or component and email updates will be sent on a regular basis.

All assessments that are due to be submitted via Moodle will take place according to the scheduled deadlines. If you anticipate that you will have any problems with Moodle access for the rest of this term, please contact the Academic Administration team as soon as possible:

academicadmin@trinitylaban.ac.uk

academicadminmusic@trinitylaban.ac.uk

For practical assessments that are due to take place before the end of term, we will be considering whether these should be cancelled, postponed or altered depending on the requirements for each programme and module. We will also aim to clarify arrangements for group assessments shortly after the Easter break which would ordinarily require preparation and rehearsal before the holidays. 

Please rest assured that we will do everything we can to ensure that assessment is fair and that no-one is disadvantaged by the current situation. We hope to be able to conduct most assessments as usual next term, however as the situation is changing rapidly we will be making contingency plans to ensure that wherever possible, students are able to progress and graduate within normal timescales. 

What does this mean for my learning?

From Monday 16 March we are suspending all teaching where the teacher and student(s) occupy the same physical space and are moving to remote on-line learning where possible. Students will receive regular communications from Trinity Laban staff regarding teaching provision, including give students advanced notice of the resumption of in-person teaching. 

Our focus is ensuring that students remain a part of a community of practice, so that they can progress their practical skills in a way that feels meaningful for them.

Will I have access to practice room and studio facilities?

While the UK Government's restrictions on movement are in place, we will not be opening practice rooms or studios. We will notify you by Trinity Laban email as soon as we are able to change this.

Will I have access to Library facilities?

While the buildings are closed, library access is limited to online resource.

While the buildings are closed, library access is limited to online resources.

Laban Library

Staff are working remotely and available to assist you during usual library opening hours, except weekends. You can contact library staff by email to librarians-dance@trinitylaban.ac.uk; by telephone on 020 8305 9333 or by using Tawk.to live chat. In addition, it is possible to set up face-to-face meetings with Laban Library staff via Microsoft Teams. These links are also on the Laban Library catalogue home page and on our Moodle Laban Library information page.

Currently items cannot be returned to the library, however, all Laban Library loans have now been extended until 24th April 2020. No fines will accrue during the period that the library is closed.

QuickSearch for Libraries is available 24/7. We are adding more e-books to the Dance library catalogue, which are becoming accessible as quickly as possible. Access via Moodle > Links menu > Library links > QuickSearch for Libraries.
QuickSearch is about more than books, journals and their electronic equivalents. It includes collections of Dance videos, theses and much else.

eStream (Trinity Laban's multimedia streaming service) remains active, and we are making more recordings available off-site. Documentation on how to use eStream (including how to add your own recordings) is available on the AV Support knowledgebase. For further assistance, contact avsupport@trinitylaban.ac.uk.

Jerwood Library

Staff are working remotely and are available to answer enquiries between the hours of 9am-5pm. Enquiries may be made by telephone (020) 8305 3951; email jlpa@trinitylaban.ac.uk or using the online chat function from the library catalogue.

Please note that there is no facility to return items to the library, however all loans that were due for return on or after the 16th March have automatically been renewed to Friday 24th April and no fines will accrue during the period that the library is closed.

Whilst there is currently no access to the library’s physical collections, all online resources remain available 24/7. The library’s search tool Quicksearch (Moodle>Links Menu>Library links>Quicksearch for Libraries) can be used to access thousands of online books, recordings, videos, journal articles, scores etc. whilst the Online Resources page (Moodle>Links Menu>Library Links> Online Resources) allows databases to be searched individually, and includes descriptions, guides and tutorials.

Additionally library staff are working with the Digital Learning Manager in supporting teachers in their use of library resources within online tuition.

I loan or share an instrument, or store my instrument at the Conservatoire, what should I do?

All instrument loans are suspended from now until further notice.

Please ask your Head of Department for advice and guidance. 

If you already possess an instrument borrowed from Trinity Laban, please contact:

Sarah Anstead: s.anstead@trinitylaban.ac.uk

Emily de Gruchy: E.DeGruchy@trinitylaban.ac.uk

I’m an international student, how will I be affected?

The government have issued guidance on immigration provisions made by the Home Office for individuals in the UK who are unable to return to China.

The guidance says: "Due to travel restrictions because of coronavirus, some individuals may be facing uncertainty in relation to the expiry date of their current visa or leave to remain in the United Kingdom. The Home Office understands that in many cases this is because of circumstances outside of your control. 

"Most people in the UK whose immigration status is affected by the coronavirus outbreak will get an automatic extension of their visa until 31 March 2020."

The Home Office have said sponsors do not need to report student or employee absences related to coronavirus which they have authorised. 

Trinity Laban is not currently recommending that students return to their home countries, however if you are in the UK on a student visa and decide that you do wish to return home for a period of time, you should use the Tier 4 Authorised Leave Request Form, which is available on Moodle along with the Attendance Monitoring Policy. Students on taught programmes may apply for leave during term time up to 15 days and are free to travel outside of term time. Research degree students may apply for leave for up to 30 days at any time of year. Upon approval of a leave request, you will be issued with a letter that you should carry with you when you travel.

If you wish to take a longer break from your programme, you will need to interrupt your studies by completing the relevant form and contacting your programme leader for advice about when you might be eligible to return to classes. Trinity Laban will be normally be required to withdraw visa sponsorship in these circumstances and you will be required to apply for a new visa before re-joining the programme. 

If you have any questions, please contact your academic administration team:

Dance: academicadmin@trinitylaban.ac.uk

Music: academicadminmusic@trinitylaban.ac.uk

Can I stay in London over the Easter break?

If your tenancy arrangement permits you to stay over holiday periods, then that is a decision for you. If you had planned to travel, but official Government advice recommends that you don’t, or you cannot travel due to restrictions placed on movement in your destination country, and you for some reason have nowhere to stay over the break, please alert Student services as soon as possible. 

I am a relative of a student studying at Trinity Laban, what should I do?

Stay in close touch with your student relative if you can. Encourage them to familiarise themselves with the information and advice available on these pages and to check their Conservatoire email accounts regularly for any updates.

Encourage them to wash their hands regularly. It’s the best defence against infection with coronavirus. We have been writing direct to all students for several weeks with updates and advice, and will continue to do that to ensure they have the information and support they need.  

What should I tell my family about the coronavirus situation in the UK?

Please ask them to read the information on these pages so they are familiar with the steps the Conservatoire is taking to limit the risk of coronavirus infection in our community.

Please keep in close and regular touch with them to let them know you are OK. 

I need to take time off for health issues unrelated to coronavirus, how do I do this?

We understand that it might be difficult for students to get medical attention for illnesses unrelated to COVID-19 at the present time, therefore it will be possible for students to self-certify for up to 7 days for any illness. Please complete the self-certification MC form available on Moodle if you are unable to meet an assessment deadline.

For advice on MCs, please contact the Academic Administration team in the relevant faculty:

academicadmin@trinitylaban.ac.uk

academicadminmusic@trinitylaban.ac.uk

How do I look after my mental health during this time?

We have put together a few ideas which may help you navigate the current climate:

• Establish a routine
• Try and eat a healthy diet
• Exercise regularly if you can
• When you aren’t studying, learn a new hobby or do activities you like to keep busy and help you relax
• Try to reduce the amount of news and social media you consume
• Do things that make you smile
• Refocus your attention on the positives in your life
• Notice how you’re feeling
• Ask for help if you need it
• Keep in contact with your teams and with your friends and family

It is understandable to feel anxious, overwhelmed and vulnerable at the moment, even if you don’t generally experience anxiety.

If you need support, please talk to your Personal Tutor, Programme Leader or Coordinator, or speak to Student Services.

 

For Applicants

How will Coronavirus affect enrolment in September?

If you are offered and accept a place to start at Trinity Laban in September, we will stay in contact with you to provide regular updates.  We are undertaking a lot of work to try to ensure that we manage any impact that COVID-19 (Coronavirus) might have and understand how concerned some of you will be, and we want you to be assured that we will manage changes to the external environment as they develop.  For example, if you have been impacted by delays in exams taking place or IELTs tests being available we are here to help support you.  If you have specific concerns about this, please email admissions@trinitylaban.ac.uk  

 

For Staff

When and how should I self-isolate?

The NHS has published a comprehensive guide to self-isolation.

For advice on pay relating to all staff while Trinity Laban has closed its buildings, or individuals become ill or have to self-isolate, please contact the People and Organisational Development team at HRadmin@trinitylaban.ac.uk

What does this mean for my teaching?

We moved as far as possible to remote on-line learning from Monday 16 March.

Our focus is ensuring that students remain a part of a community of practice, so that they can progress their practical skills in a way that feels meaningful for them.

Can I teach from home?

We are discontinuing all face-to-face delivery and all teaching must be facilitated online until further notice. We realise that the prohibition on teaching from home may be intensely frustrating, and that you might wish to help your students in this way from the very best of intentions, but teaching from home cannot be permitted under any circumstances. 

How do I look after my mental health during this time?

We have put together a few ideas which may help you navigate the current climate:

• Try and establish a routine
• Try and eat a healthy diet
• Exercise regularly if you can
• When you aren’t working, learn a new hobby or do activities you like to keep busy and help you relax
• Try to reduce the amount of news and social media you consume
• Do things that make you smile
• Refocus your attention on the positives in your life
• Notice how you’re feeling
• Ask for help if you need it
• Keep in contact with your teams and with your friends and family

It is understandable to feel anxious, overwhelmed and vulnerable at the moment, even if you don’t generally experience anxiety.

If you need support, speak to your line manager, or to a Mental Health First Aider. 

A confidential, external counselling service is available to all employees and their family members for free. Should you wish to use this service, please contact the Counselling Helpline number on 0117 934 2121. You will need to provide your first name, the Conservatoire’s name and quote “DAS” as our insurer when speaking to the adviser.

Please take a look at the staff intrantet page for more guidance on mental health.

 

For Alumni 

Can I still access on-campus alumni benefits?

On-campus benefits for alumni are not available. These include hiring studio space at the Faculty of Dance, hiring practice rooms and the recording studio at the Faculty of Music, accessing the Laban library and Jerwood library and booking appointments at Laban health. We are also not taking future bookings for any of these.

If you have already made and paid for a booking in the coming weeks and months and have not already been in touch about a refund or credit please get in touch:

For studio hire at the Faculty of Dance alumni@trinitylaban.ac.uk

For practice room hire at the Faculty of Music alumniroombookings@trinitylaban.ac.uk

For the recording studio recording.studio@trinitylaban.ac.uk

For Trinity Laban Health health@trinitylaban.ac.uk