Last updated: 8 June 2020
We appreciate you may have some questions around the current situation and hope the following FAQs can help provide answers.
Staff should also check their Trinity Laban emails regularly for the most up-to-date information.
Can I access the libraries?
While the buildings are closed, library access is limited to online resources.
Laban Library (Faculty of Dance)
Staff are working remotely and available to assist you during usual library opening hours, except weekends. You can contact library staff by email to email@example.com; by telephone on 020 8305 9333 or by using Tawk.to live chat. In addition, it is possible to set up face-to-face meetings with Laban Library staff via Microsoft Teams. These links are also on the Laban Library catalogue home page and on our Moodle Laban Library information page.
Currently items cannot be returned to the library, however, all Laban Library loans have now been extended until Thursday 17 September, including items on loan to students completing a course while the buildings are closed. No fines will accrue during the period that the library is closed. We will update students and staff when the library are able to receive returned items.
QuickSearch for Libraries is available 24/7. We are adding more e-books to the Dance library catalogue, which are becoming accessible as quickly as possible. Access via Moodle > Links menu > Library links > QuickSearch for Libraries.
QuickSearch is about more than books, journals and their electronic equivalents. It includes collections of Dance videos, theses and much else. eStream (Trinity Laban's multimedia streaming service) remains active, and we are making more recordings available off-site. Documentation on how to use eStream (including how to add your own recordings) is available on the AV Support knowledgebase. For further assistance, contact firstname.lastname@example.org.
Jerwood Library (Faculty of Music)
Staff are working remotely and are available to answer enquiries between the hours of 9am-5pm Monday to Friday (except Bank Holidays). Enquiries may be made by telephone (020) 8305 3951; email email@example.com or using the online chat function from the library catalogue. Students can book a one-to-one video/audio appointment with a librarian via Moodle.
Please note that there is no facility to return items to the library. All loans that were due for return on or after 15 February have automatically been renewed to Thursday 17 September, including items on loan to students completing a course while the buildings are closed. No fines will accrue during the period that the library is closed. We will update students and staff when we are able to receive returned items.
Whilst there is currently no access to the library’s physical collections, all online resources remain available 24/7. The library’s search tool Quicksearch can be used to access thousands of online books, recordings, videos, journal articles, scores etc. whilst the Online Resources page on Moodle allows databases to be searched individually, and includes descriptions, guides and tutorials. Further guidance is available via Online Resources Moodle > Links menu > Library links > Jerwood Library information page.
Additionally library staff are working with the Digital Learning Manager in supporting teachers in their use of library resources within online tuition, and setting up access to additional online resources to support students in
Social distancing measures
What kind of social distancing measures and precautions will be in place?
Your safety is paramount to us, and we will not be doing any activity that puts any member of our community at risk. We have been closely following the Government’s advice since the start of the lockdown, and we will continue to do so in future. We are making plans on how to implement social distancing across all our courses come September and will share further details of those as soon as they are confirmed. Our Student Services team will be able to help you register with a doctor once you’re here and receive free wellbeing support, such as counselling, if you are facing any difficulties or feeling isolated.
How will lessons will be delivered from September? Is there a possibility of a partial return with some lessons on-site and some online?
Teaching will be via a combination of in-person and virtual methods, so that we can ensure that we practice social distancing on campus. Of course, the safety of our students is the most important factor in our plans.
Will the course start date be delayed?
The start of autumn term is scheduled for 7 September 2020 and, subject to UK government advice, this will go ahead as planned.
Will there be any face-to-face teaching?
Yes. More details will be published soon.
How will performance opportunities go ahead safely? If they can't, how will the curriculum to be adapted?
Performance is an integral part of our programmes. Until it is safe to re-open our large performance spaces, we will find ways of presenting work digitally or at small scale, building up across the year as social distancing is lifted. If you haven’t yet checked out the incredible range of digital performance that we’ve produced over the last few months, please do.
Health and Wellbeing
As things change almost daily how often can we expect status updates?
Will be identifying more opportunities for you to talk to staff and students ahead of joining us next term, and regularly updating these website pages. We will also regularly send email communications.
When and how should I self-isolate?
The NHS has published a comprehensive guide to self-isolation. You should self-isolate when you begin to display symptoms, such as a high temperature, fever, or new continuous cough. During self-isolation you should avoid, as far as is possible, any contact with any other people. You should not leave your house, flat or room.
For advice on pay relating to all staff while Trinity Laban has closed its buildings, or individuals become ill or have to self-isolate, please contact the People and Organisational Development team.
How do I look after my mental health during this time?
We have put together a few ideas which may help you navigate the current climate:
- Establish a routine
- Try and eat a healthy diet
- Exercise regularly if you can
- When you aren’t studying, learn a new hobby or do activities you like to keep busy and help you relax
- Try to reduce the amount of news and social media you consume
- Do things that make you smile
- Refocus your attention on the positives in your life
- Notice how you’re feeling
- Ask for help if you need it
- Keep in contact with your teams and with your friends and family
It is understandable to feel anxious, overwhelmed and vulnerable at the moment, even if you don’t generally experience anxiety.
If you need support, speak to your line manager, or to a Mental Health First Aider.
A confidential, external counselling service is available to all employees and their family members for free. Should you wish to use this service, please contact the Counselling Helpline number on 0117 934 2121. You will need to provide your first name, the Conservatoire’s name and quote “DAS” as our insurer when speaking to the adviser.
Please take a look at the staff intranet page for more guidance on mental health.