FAQs for Goldsmiths’ DMP students & staff

How can I use the library?

Go to the service desk on your first visit, with your Goldsmiths ID card, a completed Laban Library application form signed by Goldsmiths Library and cash/credit card to pay a £10 deposit.  We will process your application and issue you with a Trinity Laban ID card (for which you will need to pay the deposit). This will act as your library borrowing card - present it whenever you wish to borrow - and enable you to add credit to your printing/copying account in order to print and make photocopiers.

How do I get my £10 back?

You will keep us informed about the length of your studies.  We need to know if your study period is extended.  We will refund your £10 deposit  in exchange for the Trinity Laban ID card issued to you, provided you return it to us at the end of your course of study, and no later than the following 1st October.

What can I borrow and for how long?

You can borrow 3 books, consisting of normal 2 week loans (unmarked) and/or One Week Loans (as indicated on the spine and date label).  You can borrow up to 3 videos/DVDs for reference use in the library.

Loan periods

 Books

2 weeks

Books can be renewed up to 5 times remotely, provided they have not been reserved by another library user.

One-Week Loans

1 week

Core teaching and the most in-demand texts have a 1-week loan period. These can still be renewed up to 5 times remotely, provided they have not been reserved by another library user

CDs

Reference use in the library

DVDs & videos

Reference use in the library

Many of our DVDs/videos are available on our video streaming site only accessible on-site, using your TL username and password.

Are there library fines?

If books or other items are not returned by their due date, the following fines will apply:

Item

Fine per day

Book

20p

CD, DVD and video

50p


Are there any items that can't be taken out of the library?

Journals, theses, cuttings and DVDs are only available for use within the library. There is a small collection of reference-only books such as dictionaries and encyclopaedias. In addition, any books that have been placed on the "Tutor shelf" by course tutors cannot be borrowed and are for reference-only use.

What is reference use of the library?

In addition to full service hours the Library is open for reference use only on:
 
Sundays, 10.30h-14.30h during term time
Saturdays and Sundays, 10.30h-14.30h during holidays
During these times, you can use the books, journals, clippings, computers, internet, OPACs and printers/photocopiers in the library. You cannot borrow resources.

How do I renew my books remotely?

Books can be renewed up to 5 times unless they have been reserved by another library user. You can renew your books by logging into your library account:

  • Go to the library catalogue homepage and click on 'Login' in the top-right hand corner of the page.
  • Log in with your usual username and password
  • Once you are logged in, go to 'My portal' on the left-hand side of the page
  • Click on 'My loans' where you can check which books you have out. Select the books you wish to renew and press 'Renew', or simply 'Renew all'. Books become renewable 2 days before their due date.

If you encounter any issues, you can also renew your books by calling the library, emailing us, or by popping into the library.

How do I reserve a book?

Only books that are already out on loan can be reserved. This will be clearly indicated on the library catalogue by either a red cross next to the book title, or the status of the book reading "On loan". To reserve a book:

  • Log in to your account on the library catalogue.
  • Search for the book you wish to reserve on the library catalogue and select it from the results list by clicking on the title.
  • Click on the 'Reserve' button on the top right of the screen.
  • Confirm the reservation by clicking on the 'Save/Reserve' button in the top right corner of the screen.
  • You will be taken through to the reservations section of your account, where you will be able to see when copies of the book are due to be returned, as well as your position in the reservation queue. From here, you can also cancel any reservations if needed.

Once a book has been reserved, it cannot be renewed by the current borrower and they will be expected to return it by the original due date. Once your reservation has come in, you will be sent a notice that the book is ready for you to collect. You need to come to the library issue desk within a week of receiving the notice, otherwise the book will be returned to the shelves, or passed on to the next person that has requested it.

How do I change my password?

We now have a single sign-on for Laban Library Catalogue; please use the same login / password as you use for Moodle.

Please note that the site http://password.trinitylaban.ac.uk allows you to change your password yourself.

Just log in with your email address and current password. You will then be asked to setup an alternative email address and some verification questions. Guide can be found on Moodle>Help Menu> IT FAQs and Guides for Students

How do I create a list of library resources and email them to myself?

  • Log in to your account on the library catalogue.
  • Conduct your search (either on the 'Basic' or on the 'Advanced' search tabs).
  • From the results list screen, select either all the results by clicking the 'Select All/Clear All' box or individual ones by ticking the boxes next to the chosen entries.
  • Click on the 'Add to my catalogue' button on the top of the screen (It looks like a shopping trolley).
  • Click on 'My catalogue' (on the left of the screen) to view the resources you have saved in your trolley. Please note that the selected resources will be removed once you log out
  • In order to email a summary of the selected results, click on the 'E-mail' button on the top of the screen.

How do I make photocopies? How can I print from the computers?

  • You need to put credit on your ID card. This is done by using PaperCut on the student PCs or can be done at the service desk, where you need to add a minimum of £1.
  • You will need to log on to the printer/photocopiers the first time you use them but then touching the card reader on the side of the machine with your ID card will log you straight in.
  • You need to ensure that you have enough credit on your card for the printing/copying you need to do.
  • Material can be copied for study purposes within the limits of the Copyright, Designs and Patents Act 1988 and our Copyright Licensing Agency licence.
  • Charges per page are 6p (A4) and 12p (A3). Colour prints are 40p (A4) and 80p (A3) per page.

Where can I get help with finding resources?

At the service desk, which is staffed whenever the library is open for full services.

You haven't answered my question!

If your question isn't answered here or elsewhere on the website, please contact us with your enquiry by emailing [email protected] or calling +44 (0)20 8305 9333.