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Paying your Fees: Information for new and continuing students

 

Registration

Students are contractually responsible for paying their fees. If a student fails to make proper arrangements to pay their fees, they will ultimately be withdrawn from their programme.

Where a trust fund or other sponsoring organisation is paying a student’s fees, the student must bring a letter with them to Registration confirming this.

If a student has outstanding debts from previous years, they will not be allowed to enrol until these have been paid in full.

If a student has concerns over their financial situation, Student Services are available for consultation and we suggest the student seeks guidance as soon as they think there may be a problem.

Undergraduate Students Funded By Student Finance

If a student has applied to Student Finance, they will be sent a Student Finance Breakdown and a Payment Timetable by Student Finance directly. The student should bring both of these with them to registration.

If a student’s fees are not paid in full, the student must bring all forms they have received relating to their financial arrangement to Registration. Outstanding balances below £250 should be paid immediately, otherwise the student can pay via instalments as detailed below for self-paying students.

If the student does not have the forms by Registration, but has made an application, they must bring the most recent correspondence with them.

Such students will be provisionally enrolled until 31 October. The Finance department keeps in regular contact with Student Finance regarding the status of these students. Finance also keeps Registry informed.

If, by 30 November, Student Finance do not ultimately agree to fund the student, then the student must proceed as a self-paying student (as detailed below) and make the first payment immediately, or be withdrawn from the Conservatoire.

If you have outstanding debt from previous years, you will not be allowed to enrol until these have been paid in full.

Self-paying Students: September 2022 entrants

A single fee payment must be made prior to the start of the academic year if the student is paying in full. Alternatively, the student has the option to pay by three instalments. This can only be done online via the following link: Online Payments.

Payments will be taken in three instalments:

  • For Undergraduate Students; on setting up a plan, 10 January 2023 and 25 April 2023.
  • For Postgraduate Students; on setting up a plan, 12 January 2023 and 27 April 2023.

There is no option to pay in more than three instalments. In the event of a failed or stopped instalment payment, the availability of payment by this method will cease and all outstanding fees will be due immediately.

There are separate arrangements for the Teaching Musician programme and Certificate in the Practice of Music Making.

No instalment plan will be allowed that has not been set up online via the link above, unless the student has proof at enrolment of a loan from outside the UK which is paid in instalments from a Government body.

Self-paying Students: September 2023 entrants

A single fee payment must be made prior to the start of the academic year if the student is paying in full. Alternatively, the student has the option to pay by three instalments. This can only be done online via the following link: Online Payments.

Payments will be taken in three instalments:

  • For Undergraduate Students; on setting up a plan, 10 January 2024 and 24 April 2024.
  • For Postgraduate Students; on setting up a plan, 12 January 2024 and 26 April 2024.

There is no option to pay in more than three instalments. In the event of a failed or stopped instalment payment, the availability of payment by this method will cease and all outstanding fees will be due immediately.

There are separate arrangements for the Teaching Musician programme and Certificate in the Practice of Music Making.

No instalment plan will be allowed that has not been set up online via the link above, unless the student has proof at enrolment of a loan from outside the UK which is paid in instalments from a Government body.

Student Visa Refusals

Tuition fees are normally fully refundable in case of visa rejection prior to enrolment on a programme. Students must provide evidence of the visa rejection from the UK Visa & Immigration to Registry.

US Federal Loans

If you have taken a US Federal Loan to cover your tuition fees, the amount borrowed will be deducted from your tuition fee liability upon registration.

You should also be aware of the Return of Title IV Funds policy.

 

 

How To Pay

Our preferred method of payment is online for both payments in full and by instalments: Online Payments.

For payments in full we can also accept payment by Convera® GlobalPay for Students for payments by bank transfer or card. We can not provide you with account details to transfer payments to us directly.

Convera® GlobalPay for Students

You can pay your fees using our international payments platform Convera® GlobalPay for Students which is also our preferred method for international payments and UK bank transfers.

This mobile-friendly, fee-free, and reliable platform allows you to pay in your local currency via bank transfer, Visa/Mastercard, or by using a wide range of local online payment options including Alipay, UnionPay, WeChat Pay and more, without incurring any transaction charges.

Payments methods accepted by Convera

Benefits of the platform

  • Students, parents, and sponsors can use this platform to pay deposits, tuition fees and more
  • Avoid costly transaction charges from your bank
  • Pay online via popular options including bank transfer, credit, or debit card or eWallet
  • Compare payment options instantly and Convera holds the exchange rate for 72 hours
  • If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee.
    Convera GlobalPay for Students Price Promise.
    We are confident our rates are competitive but if you find a lower total price offered by your bank, we will honour that price giving you peace of mind you are getting a great deal. To take advantage of this offer, complete this form.  Terms and Conditions opens in a new window apply.
  • Track your payment status by SMS and email
  • Multilingual platform available in 10 languages
  • Access 24/7 live chat on the platform or contact our friendly team: studentsupport@convera.com
  • A platform built with security in mind so that your money is protected
  • Ability to initiate refunds easily should circumstances change
  • Pay your fees via a global partner which has been helping students achieve their education dreams for over a decade.

 

Pay your fees

For direct support from Convera® GlobalPay for Students, please contact studentsupport@convera.com or call +44 1733 871 871.

Contacts

Credit Control 020 8305 9485 or 020 8305 4346  creditcontrol@trinitylaban.ac.uk

 

Notification Of Deadlines And Procedures For Changing Your Studies

Withdrawals

If you withdraw from your programme by the end of induction/enrolment, you will need to visit Registry and inform us in writing. You will not be liable to pay any fees if you confirm your decision with Registry by this time.

Where a student wishes to withdraw from their programme part way through the academic year for whatever reason, subject to the student observing the above procedure for withdrawal, the Conservatoire will adjust their liability for tuition fees:

  • Attendance on or after the first day of term 1: 1/3 of the full fees
  • Attendance on or after the first day of term 2: 2/3 of the full fees
  • Attendance on or after the first day of term 3: full fees

Fee liability for students with tuition fee loans (Student Finance) is as follows:

  • Attendance on or after the first day of term 1: 25% of the annual tuition fee for your course will be payable
  • Attendance on or after the first day of term 2: 50% of the annual tuition fee for your course will be payable
  • Attendance on or after the first day of term 3: 100% of the annual tuition fee for your course will be payable

In the event of the formal withdrawal procedures not being observed, the student is liable for payment of fees in full for the academic year.

Trinity Laban reserves the right to retain any programme fees paid.

Where a student has taken out a tuition fee loan, Trinity Laban will notify the SLC of the last date of attendance and the student’s liability for fees will be communicated to the SLC on the above basis.

If you enrol later than the induction/enrolment period, you waive the opportunity to terminate your studies without a charge being incurred.

Late Registration

Please note that you will not be able to register on any programme due to start in September later than 4 weeks after the beginning of the induction/enrolment session without prior permission from the Registry.

Students Enrolling In January/February Only

If you withdraw from your programme within 14 days of registration you will need to visit Registry and inform them of your decision in writing. You will not be liable to pay tuition fees if you confirm your decision with Registry by this date. Please note the latest you can register for a January start programme is 4 weeks from the date of enrolment.

 

Status Changes

Changing Mode of Study (From Full-Time To Part Time or  Part-Time To Full-Time) or Programme

Status changes for programmes which commenced in September will need to be completed by the end of October. It will NOT be possible to change your status after this date unless there are Mitigating Circumstances (see below). The Change of Status form can be found on Moodle, or is available from Registry.

If you decide to change from full-time to part-time you should note that this will take effect from the following term and you will be charged a full-time fee for the first term following enrolment.

If you change from FT to PT, the financial award will remain the same, except if the award exceeds the amount payable.  In this circumstance, the award will be applied to cover the tuition fee in full and any remaining amount will be held over to the next academic year and will be applied to the invoice as a tuition fee reduction.

Interruption of Studies

If you are unable to continue with your studies as planned you may, subject to approval from your Programme Leader and other designated individuals within your Faculty, interrupt and return at a later date. If you interrupt your studies by the end of induction week, you will not be liable to pay any fees in the year in which you interrupt, provided you complete the required form and return it to the Registry by the start of the first teaching week.

Where a student needs to interrupt their studies part way through the academic year for a compelling reason, subject to completion and authorisation of the interruption form, the Conservatoire will adjust their liability for tuition fees in the year of interruption:

Attendance on or after the first day of term 1: 1/3 of the full fees
Attendance on or after the first day of term 2: 2/3 of the full fees*
Attendance on or after the first day of term 3: full fees

Fee liability for students with tuition fee loans (Student Finance) is as follows:

Attendance on or after the first day of term 1: 25% of the annual tuition fee for your course will be payable
Attendance on or after the first day of term 2: 50% of the annual tuition fee for your course will be payable*
Attendance on or after the first day of term 3: 100% of the annual tuition fee for your course will be payable

*Exceptionally in 2020/21, in order to take account of COVID-19 restrictions, term 2 liability will come into effect one week later. Any students interrupting after the first week of term 2 will be liable for either 2/3 of 50% of the tuition fee as appropriate.

In the event of the formal interruption procedures not being observed, the student is liable for payment of fees in full for the academic year.

Trinity Laban reserves the right to retain any programme fees paid.

Where a student has taken out a tuition fee loan, Trinity Laban will notify the SLC of the date of interruption and the student’s liability for fees will be communicated to the SLC on the above basis.

Returning to your studies after interrupting

Interruption of studies means that you are either considering or intending to interrupt or suspend study for a specific period of time, but that you intend to resume studies with Trinity Laban at a future date.

A student who returns from interrupting their studies will be charged for the period they are registered in the academic year on their return to study.

All full-time UG students in receipt of a student loan will be charged as follows:

  • Return to study in term 1 – 100% of the annual tuition fee
  • Return to study from term 2 – 75% of the annual tuition fee
  • Return to study from term 3 – 50% of the annual tuition fee

Self-paying students will be charged as follows:

  • Return to study in term 1 – full fees
  • Return to study from term 2 – 2/3 of the full fees
  • Return to study from term 3 – 1/3 of the full fees

Depending on the date of interruption and return a student may be liable for a higher total fee than that anticipated at the time of enrolment. In general, to cover such eventualities, students are entitled to funding from Student Finance England for the duration of their course plus one extra year.

Financial award repayments

If you change status, or withdraw from your programme of study, you will be liable to repay the award on a pro-rata basis. You will be informed of any outstanding fees due by Finance.

Mitigating circumstances

If you feel there is a Mitigating Circumstance (such as illness or unforeseen circumstances) which has affected your studies, you can submit an application to request changing your status later than the end of October. This should be submitted to the Registry along with documentary evidence. Requests to change your status past the deadline will be considered on a case-by-case basis by Registry.

 

 

Student Declaration

By enrolling on a programme of study either online or in person, you are entering into a contract with Trinity Laban and are bound by the information detailed here which outlines the deadlines and financial expectations should you decide to change status, or terminate your studies.

I hereby undertake to accept the conditions below:

In the event of a withdrawal from the programme I agree to complete a Change of Status form and gain the relevant signatures by the following dates:

I acknowledge that if I am in attendance during any given term that I will be required to pay the fee for that term, which will be calculated as described in this document.

Where a student wishes to withdraw from their programme part way through the academic year for whatever reason, subject to the student observing the above procedure for withdrawal, the Conservatoire will adjust their liability for tuition fees:

  • Attendance on or after the first day of term 1: 1/3 of the full fees
  • Attendance on or after the first day of term 2: 2/3 of the full fees
  • Attendance on or after the first day of term 3: full fees

Fee liability for students with tuition fee loans is as follows:

  • Attendance on or after the first day of term 1: 25% of the annual tuition fee for your course will be payable
  • Attendance on or after the first day of term 2: 50% of the annual tuition fee for your course will be payable
  • Attendance on or after the first day of term 3: 100% of the annual tuition fee for your course will be payable

In the event of the formal withdrawal procedures not being observed, the student is liable for payment of fees in full for the academic year.

I understand that if I have a financial award I will also be required to pay back all or part of the award on a pro-rata basis.

In the event that you have not paid the due fees or discharged any other financial obligation to the Institution, Trinity Laban reserves the right to neither to allow you to register nor continue studies, nor award a degree or other certification and reserves the right to take action to recover outstanding monies.

Collection Of Debt From Fully Enrolled Students

General

In the event of any debt outstanding at the end of a student’s course, the student will not be invited to attend the graduation ceremony and will not receive their graduation certificate until all outstanding monies are paid. Full transcripts on headed paper will not be issued.

Tuition fee debt

A fully enrolled student who has opted to pay by instalments must make all payments by the agreed dates. If a student does not make the second or third payment by the due date, Finance will send no more than three weekly reminders to the student asking them to make the payment and explaining that they risk being excluded if payment is not made by the end of the third week of term.

Finance will inform Student services, the director of the relevant faculty, the relevant head of department and Registry of those students who have not paid the second or third payment as soon as possible after the due date. Finance will actively pursue the debt and send an updated list of students on a weekly basis to all parties. Finance will also direct the student to Student Services who may be able to assist if the student is facing financial hardship.

If at the end of three weeks, payment has still not been made, then the student will be withdrawn with immediate effect. Withdrawn students will no longer be entitled to attend classes or access Trinity Laban facilities or online platforms. Withdrawn students will not normally be permitted to re-join their programme. As per the Registry guidance, the student will still be liable for the debt following attendance on or after the start of term and should contact Finance to arrange payment.

If tuition fees remain outstanding after the end of the academic year, the debt will be actively pursued by the Finance Office Credit Controllers, and the matter will also be passed to a debt collection agency.

Accommodation Debt

A fully enrolled student who has opted to pay by instalments must make all payments by the agreed dates.

Failure to make payments by the agreed date will result in further action being taken against you and your guarantor and may lead to an eviction process, which will increase the debt owed.

Recovery of debt from excluded students

A student who has been excluded under the terms of these Regulations will be actively pursued by the Finance Office Credit Controllers for the outstanding debt, and the matter will also be passed to a debt collection agency.

Depending on the size of the debt, this may lead to the student having a Court Judgement entered against them.

The Assessment Board reserves the right to advise students to withdraw from the programme where their achievement is not satisfactory. In this event, a term’s fees in lieu of notice will not be payable.

By registering on the programme, students agree to pay the fees and any additional charges prescribed for that programme, in accordance with the published payment schedules.